Gulshan Group: Achieving Operational Excellence and Streamlined Processes with Farvision ERP

Business impact

Shalimar Corp utilizes integrated management systems to maintain complete operational control while streamlining processes across departments, enabling efficient delivery of premium real estate projects.

Business Situation

As a leading luxury real estate developer in India, Gulshan Group sought a comprehensive ERP solution to support their rapid growth and commitment to excellence. Eight years ago, they began looking for an integrated solution that could handle all verticals of their organization while adapting to changing technology, needs, and laws.

  • Company Name: Gulshan Group
  • Country/Region: India

Customer OVerview

Customer Profile

Gulshan Group, established in 1989, has evolved into a prominent luxury real estate developer in India. With a strong commitment to quality and innovation, they specialize in creating high-end residential and commercial projects. The company has earned over 50 awards and accolades, demonstrating their dedication to excellence in the real estate sector.

Business Situation

As a leading luxury real estate developer in India, Gulshan Group sought a comprehensive ERP solution to support their rapid growth and commitment to excellence. Eight years ago, they began looking for an integrated solution that could handle all verticals of their organization while adapting to changing technology, needs, and laws.

Leadership Team

  • Mr. Gulshan Nagpal: Founder & Chairman, visionary leader focused on luxury and excellence in real estate development
  • Ms. Yukti Nagpal: Director, spearheading luxury sector development and design innovation
  • Mr. Deepak Kapoor: Key executive, driving strategic excellence and operational efficiency

Key Pain Areas

Prior to implementing Farvision ERP, Shalimar Corp Limited faced several challenges:

  • Integration Challenges: Multiple fragmented software systems across departments
  • Industry-Specific Needs: Required engineering-focused solutions specific to real estate development
  • Adaptability Requirements: Needed a system that could evolve with changing technology and regulations
  • Process Fragmentation: Lack of unified platform for managing construction and business operations

Solution Implemented

Gulshan Group implemented Farvision ERP with the following key modules:

  • Engineering & Construction: Strong foundation in construction management and engineering controls
  • Financial Management: Integrated financial operations and reporting
  • Project Management: Comprehensive project lifecycle management
  • Operations Control: Unified platform for operational oversight
  • Customer Relationship Management: Enhanced customer communication and service
  • Compliance & Reporting: Adaptable system for changing regulatory requirements

Benefits Realized

Since implementing Farvision ERP, Dosti Realty has realized significant benefits:

  • Unified Platform: Successfully integrated all fragmented software into a single platform
  • Engineering Excellence: Leveraged strong engineering modules for construction management
  • Operational Control: Achieved comprehensive oversight across all verticals
  • Adaptability: Regular upgrades and quick implementation of changes
  • Enhanced Communication: Established effective channels between teams for issue resolution
  • Industry-Specific Solution: Gained advantage from real estate-focused features and capabilities

We are extremely satisfied with Farvision ERP. We found an advantage with Farvision that it is primarily based on engineering modules, making it ideal for real estate development. The system provides integrated solutions for construction management, and we're now successfully running the organization on a single platform.

Letter of Recommendation

As a leading insurer, Max Life Insurance offers a wide range of financial planning solutions to individual and group customers, such as life, health, retirement, child, and protection plans. Customers traditionally got in touch with the customer service department on the phone, via email, or by visiting a Max Life Insurance branch in person, but the company realized that in order to meet the changing expectations of today’s insurance consumers, it needed to update its approach to customer engagement.

In 2019, the company began to focus on digitally transforming its customer service by building products in the conversational interface space.

Success metrics

Key wins

A surge in messaging apps, advancements in AI/ML, as well as more affordable data and mobile devices, is providing more avenues for brands to connect with customers,” explains Shailendra Nath Jha, VP, Digital Product Management at Max Life Insurance. “User behavior and expectations are changing. We wanted to stay relevant, so switching to Google Cloud was a strategic move.”

Awards/Recognition

Awards Mention

  • CNBC-AWAAZ Real Estate Awards 2023
  • Great Place to Work® Certification 2024-25
  • Multiple industry accolades for project excellence

Detailed Case Study